Amathuluzi e-Salesforce AI. Ukugxumela Okujulile Kokungcono Kakhulu.

I-Einstein AI , yilapho konke kuqala khona.

Ake sihlukanise ukuthi ayini la mathuluzi, asebenza kanjani, nokuthi yimaphi aletha i-ROI ngempela. 💼🔥

Izindatshana ongathanda ukuzifunda ngemva kwalesi:

🔗 Amathuluzi Angcono Kakhulu we-AI we-eCommerce: Thuthukisa Ukuthengisa Nokusebenza Kalula
Hlola amathuluzi aphezulu e-AI enzelwe amabhizinisi e-eCommerce ukuze wenze imisebenzi ngokuzenzakalelayo, ukwenza kube ngokwakho ukuzizwisa kwamakhasimende, nokwandisa ukusebenza.

🔗 Amathuluzi Angcono Kakhulu E-AI Okuhlola Ukuthengisa
Thola amathuluzi e-AI aqondisa ukukhiqizwa okuholayo, ukushaya amaphuzu, nokufinyelela ukuze usize amaqembu athengisayo ukuthi axhumane namathemba aphezulu.

🔗 Amathuluzi aphezulu ayi-10 e-AI Okuthengisa: Vala Izipesheli Ngokushesha, Ezihlakaniphile, Ezingcono
Uhlu olukhethiwe lwezingxenyekazi ezinikezwa amandla e-AI ezithuthukisa ukusebenza kokuthengisa ngokuzenzakalelayo, izibalo, nokusebenzelana kwamakhasimende okuhlakaniphile.

🧠 Ngakho...Iyini i-Salesforce Einstein?

-Einstein isendlalelo sobuhlakani bokwenziwa esakhelwe ngaphakathi se-Salesforce, esilukwe kwindwangu yesikhulumi se-Salesforce. Yakhelwe ukusiza abasebenzisi:

🔹 Yenza imisebenzi ephindaphindwayo
🔹 Qagela ukuziphatha kwekhasimende
🔹 Yenza kube ngokwakho ukuzizwisa esikalini
🔹 Khiqiza imininingwane ngedatha eluhlaza

Ngokungafani nezixazululo ze-AI ezijwayelekile, u-Einstein ungowokuzalwa ku-CRM ngokujulile, eyakhelwe ngaphakathi kwe -Salesforce ukuze aqinisekise ukusebenza okungenazihibe kuwo wonke amafu (Ukuthengisa, Ukumaketha, Isevisi, Ukuhweba, nokuningi).

💡 Amathuluzi Angcono Kakhulu we-AI we-Salesforce

Nawa amathuluzi anamandla kakhulu, athandwa ngabasebenzisi be-Salesforce AI atholakalayo njengamanje:

1. I-Einstein Lead Scoring

🔹 Izici:

• Ilinganisa ngokuzenzakalelayo imikhondo engenayo ngokusekelwe emathubeni okuguqula

• Izitimela kudatha yomlando ye-CRM yamamodeli wangokwezifiso wokushaya

• Ihlanganisa namadeshibhodi e-Sales Cloud

🔹 Izinzuzo:
✅ Gxilisa ithimba lakho labadayisi emithonjeni eshisayo
✅ Khulisa amanani okuwina futhi unciphise ukunensa kwempendulo
✅ Akukho ukumaka okwenziwa ngesandla noma ukuqagela okudingekayo

2. Einstein GPT

🔹 Izici:

• Ama-imeyili akhiqizwe yi-AI, izimpendulo, nokuqukethwe ngaphakathi kwe-Salesforce

• Ihlanganisa idatha ye-Salesforce namamodeli e-AI akhiqizayo esikhathi sangempela

• Kungenziwa ngendlela oyifisayo ngokusekelwe embonini nasezindimeni zomsebenzisi

🔹 Izinzuzo:
✅ Yonga amahora ekubhaleni ukuthengisa nemilayezo yokwesekwa
✅ Dala ukusebenzelana komuntu siqu kwamakhasimende esikalini
✅ Yehlisa ukuya phambili naphambili futhi uthuthukise isikhathi sokuxazulula

3. I-Einstein Bots (Ifu Lesevisi)

🔹 Izici:

• Ama-bots esevisi yamakhasimende anikwe amandla nge-AI

• Iphatha ama-FAQ, ukubuyekezwa kwesimo secala, nokubhukha ama-aphoyintimenti

• Isebenza kuzo zonke izinkundla zokuthumela imiyalezo: iwebhu, i-SMS, i-WhatsApp, njll.

🔹 Izinzuzo:
✅ Yenza ngokuzenzakalela amathikithi okusekela afika ku-30%
✅ Nikeza isevisi yamakhasimende esheshayo engama-24/7
✅ Abenzeli bamahhala bamacala ayinkimbinkimbi

4. Ukubikezela kwe-Einstein

🔹 Izici:

• Imali engenayo eqagelayo kanye nezibikezelo zokuthengisa

• Ukubukwa komugqa wethrendi kanye namagoli okunemba kwesibikezelo

• Ukutholwa kokudidayo kwesikhathi sangempela

🔹 Izinzuzo:
✅ Izibikezelo ezihamba phambili ezinokwethenjelwa
✅ Qondanisa ukuthengisa, ezezimali, nama-ops nedatha enembile
✅ Thola izexwayiso ngaphambi kokuthi amathrendi abe izinkinga

5. Ukutholwa kwe-Einstein

🔹 Izici:

• Ithola ukuhlobana namaphethini kumadathasethi

• Iphakamisa izenzo ezihamba phambili ezilandelayo ngokuzenzakalela

• Uchaza ukuthi “kungani” izinto zenzeka, hhayi nje “yini”

🔹 Izinzuzo:
✅ Yenza izinqumo zebhizinisi ezihlakaniphile, ezisekelwa idatha
✅ Bheka amathrendi afihliwe ngaphandle kokudinga iqembu ledatha
✅ Ilungele abakhangisi, abaphathi bemikhiqizo, nabahlaziyi

📊 Ithebula Lokuqhathanisa: Amathuluzi e-Salesforce AI Ngokushesha

Thola i-AI yakamuva esitolo esisemthethweni somsizi we-AI